This is the appraisal trap. An agent inflates the figure to win the listing. The vendor accepts it because it is the best number in the room. The campaign launches on a foundation that was never solid. What happens next follows a sequence that is entirely predictable and almost never ends where the vendor hoped.
How Agents Use High Numbers to Win Business
The incentive structure explains everything. A realistic appraisal puts the agent on equal footing with every other agent who told the same honest truth. It means winning the listing comes down to capability, communication and track record. An inflated appraisal sidesteps all of that. It creates a shortcut to the signature - and shortcuts in real estate almost always have a cost attached, usually paid by the vendor.
Choosing the agent who quoted highest feels like a win at the time. It rarely is. What it actually does is transfer the cost of that decision from the agent - who gets the listing regardless - to the vendor, who runs the campaign, absorbs the feedback, accepts the eventual reduction, and settles for a result that honest pricing from day one would almost certainly have beaten.
Why Vendors Feel Stuck After Choosing on Price Alone
The vendor who chose based on the highest appraisal often ends up in the worst negotiating position of anyone in the campaign. They have a stale listing, a reduced price, and a buyer who knows exactly how long the property has been on the market and exactly what that means for the conversation they are about to have.
What a Genuine Appraisal Actually Looks Like
The difference between a genuine appraisal and an inflated one is usually visible in what the agent brings to support their figure. Ask them to walk you through the comparable sales. Ask which specific properties settled and at what price. Ask how they arrived at their range and what would need to change for the market to respond differently. An agent with an honest number will welcome those questions. An agent with an inflated one will find ways around them.
Vendors who look carefully into appraisal process guidance early in the process are more likely to choose based on evidence rather than optimism.
The Questions That Separate Genuine Agents From the Rest
The appraisal figure is the least useful data point when comparing agents. What matters more is how they performed on comparable listings in the last six months. Ask for list-to-sale ratios. Ask how many of their recent Gawler East or Hewett listings sold in the first four weeks. Ask what those properties actually sold for versus what they were listed at. An agent who has genuinely performed well on comparable stock will answer those questions without hesitation. One who has not will find a way around them.
Common Questions About Choosing the Right Agent
What does an honest appraisal look like compared to an inflated one
Look at the spread. If two agents quote within a similar range and one quotes significantly higher, the outlier almost certainly inflated. Not always - sometimes an agent genuinely identifies something others missed. But when the gap between the highest and the consensus is large and the supporting evidence is thin, the explanation is usually straightforward: the high figure was designed to win the listing, not to reflect the market.
Can I get out of an agency agreement if the agent overquoted
Read the agreement before you sign it. Cooling-off periods, notice periods and performance clauses vary. If the agent overquoted materially and the campaign has demonstrably failed to generate the activity a correctly priced listing would have produced, the conversation about early exit is worth having. Most agents would rather part professionally than face a formal dispute process - but you need to understand your position before you have that conversation.
Does getting more appraisals help or just create confusion
Three appraisals is the right number for most vendors. It gives you enough data to identify patterns and outliers without turning the selection process into a full-time job. With three figures you can see where the evidence clusters, identify any outlier that stands well clear of the others, and make a comparison that is genuinely useful rather than overwhelming. More than three tends to add noise rather than clarity.
How do I choose an agent based on more than just the number they give me
Beyond results, look at how they handle scrutiny. Ask a hard question during the appraisal and watch what happens. Do they engage with it directly, or do they deflect and return to their prepared points? An agent who can handle a direct question in a low-stakes presentation will handle a difficult buyer conversation in a live negotiation. One who cannot will struggle with both.